I’m running Coastal Explorer on Windows 10 on an Intel NUC. It’s been running mostly fine for many years. I’m at home with the computer and just tried starting CE to do updates and prepare for next sailing season but CE won’t start up. Windows says Not Responding and there is a spinning circle. I tried deleting the noaa_tides folder after seeing the thread from December last year, but that hasn’t helped. I tried downloading the update to UpdateCE4-25279-1638 but that hasn’t helped. I think I might already be on that version, but can’t tell because CE won’t start. Any suggestions?
Contacting Rose Point Support directly is probably your best bet for this sort of thing.
Actually, we just found that the recent tide data update is causing this symptom at startup on some systems, so that might be what’s happening on yours. So far, just waiting a few minutes (with the spinning busy cursor) has been enough to get past this. If that doesn’t work, then contact Rose Point Support directly would probably be best.
I left it spinning overnight and it did eventually sort itself out, probably took many hours. I think the real issue is something to do with .nob files updating, even if they aren’t visible. I’m starting a new cloud sync layer for this year, and moving all old .nob files to a folder not visible to CE, and hope that prevents future lockups. It would be very difficult if CE locked up like this while underway.