Hi,
Just an FYI: I went to get the 2025 tides data for CE and found from the support page the add-on to download and install.
I think maybe the link on the support web page may need tweaking - when I clicked the DL link, it took a long time (15+ minutes) and then I was shown a window full of binary… it appears the link isn’t starting a file DL, but is instead putting the binary file contents into the window for display to a person.
I retried by right clicking the link and choosing “save link target as” and after another long wait, I go the fie downloaded. (BTW, I don’t think the long DL time is my connection since I’m on a fiber 10Gbs symmetric connection).
Hello.
Can you tell me how you navigated to this page on our website? Thanks!
Sure,
Using firefox (133.0.3) I went to
clicked support to get to
Clicked CE pic to get to
https://www.rosepoint.com/support/coastal-explorer/
clicked details to get to
https://www.rosepoint.com/support/new_noaa_tides
clicked US tide section download link to
https://files.rosepoint.com/modules/new_noaa_tides.rpmod
waited (just did it again and the wait was about 8 minutes)
and got the binary / garbage chars that filled the browser window.
Attached is a screen shot of the window contents -
Right click and use save link as results in a file download.
The content type has been changed, so it should download the file now.
Please try again.
That fixed it. BTW - the long wait is also gone as the file only took a second or two.
Thanks.