Coastal explorer closes after launch

I just installed the latest version of Coastal Explorer on a new computer. When I launch the application, it opens then immediately closes. I tried uninstalling then reinstalling - same issue.

Info on my PC:

Device name DougPC
Processor AMD Ryzen 7 7730U with Radeon Graphics 2.00 GHz
Installed RAM 16.0 GB (15.4 GB usable)
Device ID B672454F-A707-4D1E-8A64-3F18F14FDCE8
Product ID 00342-22362-60683-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch points
Edition Windows 11 Home
Version 24H2
Installed on ‎1/‎25/‎2025
OS build 26100.3194
Experience Windows Feature Experience Pack 1000.26100.48.0

Can you give our support department a call when you’re at the computer with an internet connection? If so, we can remote in and take a closer look.

425-605-0985