GPS not recognized on Dell Lattitude 7390

I recently installed Coastal Explorer on a Latitude 7390 and can’t seem to get CE to recognize the gps. I have been running CE since 2014 on several laptops and they still recognize the gps that I’ve been using since the beginning. I’m running Windows 10. It’s a puck style gps and is mounted on the roof of the boat. All help appreciated, thanks.

Hi @OldSchool, this seems like an issue that we could best resolve over the phone, as there’s more information we’ll need to help properly. Feel free to give us a call at (425) 605-0985