We have been having issues with our updates not indicating being complete. So I did a complete re install on one PC (the screen shot that charts and pubs up to date yesterday) and on the other PC I deleted the chart folder and allowed the Rosepoint to download new files (the screen shot where pubs up to date 07/18).
On the rosepoint that I did a full re install the update day has been changing, and all PRIMAR ENCs are valid.
On the rosepoint that I only delete the chart folder, the update day has not changed and PRIMAR ENCs indicate charts that have expired.
This would probably be best handed by contacting Rose Point Support but if you let me know the name of the vessel and operator, we might be able to figure it out.
It looked from here that the problem with the date was that your system had some USACE IENC charts that were out of date, but now it looks like they’re gone. Did you remove them and is your system cleared through today now?
The PRIMAR ENC issue is different..it looks like that system doesn’t have your latest permits. I think that’s something only our support team can help with.
