What steps do we need to take to reinstall Coastal Explorer after the windows 11 reinstall?
We have two potential issues. Currently we can not connect to any network do to a windows problem, and the person who purchase CE no longer works the company. We do not have any way of accessing their Rose Point account.
You need your Product ID and a Coastal Explorer installer which is available on our website ( Coastal Explorer Support - Rose Point ). You can download the installer to a portable drive in order to get it to the PC if internet access has not been restored. Once you have Coastal Explorer installed, start it up and it will guide you through the activation process which is when you will need the Product ID.
Brad, thanks for the help. looks like pervious person used the product ID on multiple computers so I will need to purchase new.
Hi, will this process apply if I haver to change computer?